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FAQs – Twin Pines Veterinary Clinic in Askov, MN
Twin Pines Veterinary Clinic provides compassionate veterinary care for dogs and cats in Askov, MN; Sandstone, MN; and Hinckley, MN; as well as the surrounding communities. With locations in Askov and Hinckley, our veterinary team is committed to providing reliable service, personalized medical care, and lasting relationships with the people and pets we serve.
On this FAQ page, you will find answers to many of the questions we hear most often about our veterinary services. You’ll find helpful information about our animal clinic and the services we offer, including preventative care, medical treatments, boarding, and more.
New Clients and General Care
Where is Twin Pines Veterinary Clinic located?
Twin Pines Veterinary Clinic has two locations, which makes our practice a convenient option for those who want great veterinary care in Askov, Sandstone, and Hinckley, MN.
Our Askov veterinary clinic is located at:
Our Hinckley veterinary clinic is located at:
102 Industrial Blvd.
Hinckley, MN 55037
We provide veterinary care for dogs and cats in Askov, MN; Sandstone, MN; Hinckley, MN; and the surrounding communities. We are near local landmarks and popular destinations, including the Kettle River, Banning Junction, and Hinckley’s Fire Monument.
What types of pets do you treat?
We provide veterinary care for dogs and cats. We know that all pets have unique personalities and healthcare needs. We take the time to get to know your dog or cat and their needs, and then create individualized recommendations based on each pet’s age, lifestyle, health history, and overall condition.
Whether your pet needs routine preventative care, diagnostics, surgery, or ongoing medical support, we are dedicated to providing compassionate veterinary care throughout every stage of life.
How do I become a new client?
Simply contact our team to schedule your pet’s first appointment. To reach our Askov location, call 320-838-3176. For Hinckley, the number is 320-384-7004. You can also use our Contact form.
Before coming in, we ask that you provide important information about your pet’s health history by completing our New Client Form. This helps us better understand your pet’s needs and helps make your first appointment more efficient.
What makes Twin Pines Veterinary Clinic stand out?
Twin Pines Veterinary Clinic is dedicated to providing dependable, compassionate veterinary care while building trusted relationships with the families we serve. Our philosophy is centered on caring for both people and their pets. We strive to “answer the call” for each and every pet who comes to our clinic. We also have two locations and offer boarding and grooming along with veterinary care services.
Whether you have a new kitten or a senior dog, you’ll find that we always offer personalized care and reliable service.
What are your office hours?
Hours may vary slightly between our locations.
Our Askov location is open:
Monday 8:30 am-5:00 pm
Tuesday8:30 am-5:00 pm
Wednesday 8:30 am-5:00 pm
Thursday 8:30 am-5:00 pm
Friday 8:30 am-5:00 pm
Saturday Closed
Sunday Closed
Our Hinckley location hours
Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 5:00 pm
Wednesday 8:30 am – 5:00 pm
Thursday 8:30 am – 5:00 pm
Friday 8:30 am – 5:00 pm
Saturday & Sunday 8:00 am- 10:00 am & 4 pm-6:00 pm. Boarding Drop Offs / Pick-Ups ONLY.
Hours may vary for holidays or special circumstances. Please contact our team for the most current availability.
Emergency and Urgent Care
What should I do if my pet is having an emergency?
If your pet is experiencing an urgent health concern or emergency, contact Twin Pines Veterinary Clinic as soon as possible. Our team will help determine the best next steps based on your pet’s condition.
When emergencies occur outside regular business hours, we recommend contacting an appropriate emergency veterinary facility for immediate assistance. If you are unsure whether your pet needs urgent care, calling our team for guidance is always the best first step.
What signs mean my pet needs urgent veterinary care?
Pets can sometimes hide signs of illness, so changes in behavior, appetite, or activity level should be taken seriously. Contact our veterinary team if your pet experiences signs such as:
- Difficulty breathing
- Collapse or weakness
- Seizures
- Sudden changes in behavior
- Loss of appetite
- Vomiting or diarrhea
- Difficulty urinating
- Blood in urine or stool
- Signs of pain
- Limping or difficulty walking
- Sudden swelling
- Injuries or wounds
- Exposure to toxins
- Inability to keep food or water down
If you are concerned about your pet’s health, contact Twin Pines Veterinary Clinic for guidance.
Services and Medical Care
What veterinary services do you offer?
We provide comprehensive veterinary care for dogs and cats, offering preventative care, diagnostics, surgery, and advanced medical treatments to help pets stay healthy throughout every stage of life. Our veterinary team develops individualized recommendations based on your pet’s age, lifestyle, health history, and unique healthcare needs.
Our services include:
- Wellness & Vaccinations
- Boarding
- Grooming
- Dentistry
- Laboratory In-House Testing
- Laboratory Off-Site Testing
- Digital Radiology
- Ultrasound
- Laser Therapy
- General Surgery
- Oral Surgery
- Orthopedic Surgery
- Laser Surgery
- Critical Care
- Microchipping
- Adoptions
- End of Life Care
We also provide advanced veterinary care services, such as therapeutic laser treatments, and have an on-site lab to ensure that any test results come back as quickly as possible. We offer advanced diagnostics, such as thermal imaging, and have board-certified orthopedic and ultrasound specialists in-house. Our animal clinic combines advanced technology with personalized care to help pets receive timely diagnoses and effective treatment.
What diagnostic services do you offer?
Our Veterinary Diagnostic Services help our veterinary team evaluate your pet’s health and develop accurate treatment recommendations. We offer advanced diagnostic tools, including Laboratory In-House Testing, off-site laboratory testing, Digital Radiology, and Ultrasound.
Having access to diagnostic testing allows us to identify health concerns, monitor medical conditions, and provide more informed care for your pet.
What is Veterinary Laser Therapy, and how can it help my pet?
Laser therapy is a non-invasive treatment that uses targeted light energy to support healing, reduce discomfort, and promote improved circulation. It may benefit pets experiencing arthritis, mobility issues, wounds, inflammation, post-surgical recovery needs, and other painful or debilitating conditions.
At Twin Pines Veterinary Clinic, we use therapeutic laser treatments as part of individualized care plans designed around each pet’s health needs.
Do you offer laser surgery?
Yes. Our surgical procedures are performed with lasers. This helps reduce bleeding, swelling, and discomfort while supporting a smoother recovery process.
Our team combines careful surgical techniques with advanced technology to help keep pets comfortable and supported before, during, and after procedures.
Do you provide dental care for dogs and cats?
Yes. Our Veterinary Dental Services help support your pet’s oral health, which is crucial for their overall wellness. Regular dental care can help identify and address concerns such as plaque buildup, periodontal disease, damaged teeth, and other oral health problems.
Our veterinary team can recommend a dental care plan based on your pet’s needs.
Do you offer veterinary boarding and grooming?
Yes. Our Pet Boarding and Grooming services provide a convenient option for pet owners who need a safe, comfortable place for their dogs and cats.
Our boarding services are designed to provide attentive care while you are away, and our grooming services help pets look and feel their best. We also offer boarding support for pets with specific care needs. Many people appreciate the convenience of boarding or grooming with us. Because we are already familiar with their pet and medical history, this can provide a very seamless experience. Our staff can also administer medicine or care for pets with special needs.
For more information about availability, reservations, and requirements, please review our boarding forms and then contact our team.
What is the Paws for Help Program?
Our Paws for Help Program was created to help support pets and families in our community. We understand that unexpected veterinary care needs can be challenging. This program is a wonderful way for us to help families that are experiencing financial hardship get their pets the veterinary care they need. We’re very proud of the program, and continue to be touched by the amazing Success Stories it has garnered.
If you would like to contribute to the program, you may do so by purchasing a PAW online or simply adding funds via our donation jar. Contact our team to learn more about eligibility and available assistance.
What is the Yellow Ribbon Dog Campaign?
The Yellow Ribbon Dog Campaign helps promote awareness that some dogs need additional space, patience, or consideration when interacting with other pets or people.
A yellow ribbon or yellow marker can indicate that a dog may need extra room due to training, health concerns, fear, recovery, or other individual needs. This global campaign helps encourage respectful interactions and safer experiences for dogs and their owners.
Can I request my pet’s medication refill online?
Yes. For your convenience, you can request your pet’s medication online by submitting a Request form online.
All pet medications must be reviewed and authorized by a veterinarian before being dispensed. Please contact us with any questions.
Preventative Care and Ongoing Support
Why are wellness exams and vaccinations important?
Regular wellness and vaccination visits allow us to monitor your pet’s overall health, identify potential concerns early, and provide preventative care recommendations.
Routine examinations allow our veterinary team to track changes over time and create a healthcare plan that supports your pet throughout every stage of life.
Do you provide End of Life Care?
Yes. We provide compassionate End of Life Care for pets, and do all we can to support families during difficult times. Our team understands how hard this decision can be, and always guides with respect and compassion.
Twin Pines Veterinary Clinic is proud to provide compassionate veterinary care for dogs and cats in Askov, MN; Sandstone, MN; Hinckley, MN; and the surrounding communities. Whether your pet needs routine wellness care, advanced diagnostics, surgery, boarding, or ongoing medical support, our team is here to provide reliable service and personalized attention throughout every stage of life.